Ava Solutions

Introduction

AVA is a respected South African company, operating globally and in Malaysia since 2021. Its purpose is to make the mining and quarry industry Smarter by applying real-time data processing, automation, and machine learning, to mining and quarry operations.

When AVA needed a partner to solve a troublesome, fleet data capture problem at a mining customer in Sarawak, they turned to Active Telematics to solve it.

The Challenge

AVA’s customer, Sakura Ferroalloys, manufactures manganese at their smelter in Bintulu, East Malaysia. Product is produced, transported, and exported via Bintulu port. Raw materials are imported through this same port.

AVA is retained to track Sakura’s 140 mining vehicle assets and monitor productivity and associated risk — a 24/7 commitment. That kind of remote and rugged operating environment naturally disrupts data capture from Fleet Trackers in working vehicles. In one instance, telemetry units did not provide data for several days. Online initial investigations by AVA did not determine the problem.

What we did

Active Telematics quickly stepped in. After attempting over-the-Air (OTA) maintenance, our on-site technician in Bintulu on-site the next day. He quickly diagnosed issues with the installed Fleet Tracker devices, remedied those and the telematics data was flowing again later that day.

Ultimately, the stress of this operating environment requires a more intense Fleet Tracker device health check and preventive maintenance regime, to avoid repeat, scenarios. Active Telematics has been delivering this maintenance program ever since.

Outcomes

Whenever a Fleet Tracker is interrupted within Sakura’s fleet, AVA’s 24-hour Control Room communicates this to Active Telematics. Data capture from the Fleet Trackers occurs every 10 seconds, which is sent via the ActiveWeb E tracking platform, to AVA’s platform.

Our support system is designed to quickly identify any interruption to telematics data flow, pinpoint the issue and then activate a quick remedy. This ensures minimal data disruption, enabling AVA to deliver operating efficiencies for Sakura.

Case Studies

Ava Solutions

AVA is a respected South African company, operating globally and in Malaysia since 2021.

LVC Logistics

LVC Logistics (LVC) offers cross land trucking, LCL services and warehousing. It is part of Long View Corporation group, which has 20+ year track-record in Malaysia.

Sidhu Brothers

in tanker haulage with a fleet of over 100 premium trucks, including Scania, Volvo, and Mercedes Benz.

Ava Solutions

AVA is a respected South African company, operating globally and in Malaysia since 2021.

LVC Logistics

LVC Logistics (LVC) offers cross land trucking, LCL services and warehousing... which has 20+ year track-record in Malaysia.

Sidhu Brothers

Today, their fleet comprises over 100 premium Mercedes Benz, Scania, Volvo, and TATA heavy commercial vehicles

Our customer says:

“When we’re thousands of miles away, we must have a trusted partner in Malaysia, who will act quickly and knows what to look for. Or, to be able to think creatively, when the problem is untypical. This is exactly what Active Telematics do for us and our customer. With their help, we’ve doubled the number of vehicles that are being monitored; and in doing so, we’re making our customer’s fleet operations more efficient, while reducing other risks, such as product theft.”

Gerrie Coetzee AVA

"Active Telematics has created a digital ecosystem for our fleet. They capture valuable data in real-time, and then present that to us as we need it. That allows us to assess our operations and then make better decisions about our trucks and drivers. The combination of 4G Pro Can Tracker & CANBUS J1939N - and the expertise that Active Telematics brings - forms the basis of a compliant transportation system, as defined by the Malaysian Palm Oil Board."

Jimmy Sidhu, Commercial Director, Sidhu Brothers. Client

We wanted a vendor with the capabilities to supply and handle multiple fleet data-tracking equipment & technologies. Then, to be able to manage those with consistent standards and reliability, so that we can get our customers' goods to their destinations, on-time and perfectly intact. Active Telematics has delivered on these two important aspects since day one. More importantly even than that, is that the improvements we've made in our fleet are ones that our customers are happy to see because of the reassurances it offers them. "

Peter Imran Choo, General ManagerLVC Logistics Sdn. Bhd

AVA Solutions

Introduction

The Challenge

What we did

Outcomes

Case Studies

Ava Solutions

LVC Logistics

Sidhu Brothers

Case Studies

Ava Solutions

LVC Logistics

Sidhu Brothers

Our customer says:

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